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frequently asked questions

  • What should I expect the first time I meet my psychologist?
    It is very understandable to feel anxious or nervous in the lead up to attending a session, especially your first appointment. There can be a lot of uncertainty about what to expect from meeting a stranger. However, at thoughts & things, our mission is to provide you with warm, safe, and friendly support. We usually start sessions with introductions to who we are and brief you on how the sessions work. Sessions normally involve your psychologist asking you questions about what you’ve been experiencing, parts of your life, your goals, any questions you might have, or concerns. Throughout the process, you are welcome to ask questions, and share your thoughts and feelings. By understanding you more deeply, your psychologist will be able to provide you with a plan tailored to your goals. Your psychologist will work hard to ensure that by the end of your appointment, you feel safe and heard and have a plan moving forward.
  • Do I need a referral from my GP first?
    Attending an appointment with a doctor is not required to see a psychologist. However, you can make an appointment with your GP to obtain a ‘Mental Health Treatment Plan’ that allows you to access up to 10 rebated sessions from Medicare.
  • Are sessions in-person, or phone/online (telehealth)?
    thoughts & things offers blended support. This means that you will be able to attend your sessions either in-person, via secure online platforms, or a mix of both!
  • How do I see a psychologist from thoughts & things?
    1. Click ‘request an appointment’ and fill out our google form. 2. One of our friendly team members will contact you and discuss how we could support you. 3. If available, an initial appointment will be made with one of our psychologists.
  • How many therapy sessions will I need?
    The number of sessions needed differs across all people depending on the challenges experienced. As you spend time with your psychologist, they will be able to guide you on their recommendations for sessions.
  • How long are appointments?
    Your initial appointment can last anywhere between 60-90 minutes, whereas subsequent appointments typically run for 50-minutes. Your initial appointment runs longer so your psychologist can gain a deeper understanding of your experiences, and to address any questions or concerns you may have without feeling rushed throughout the process.
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